The Service Pipeline - ITIL Service Strategy

The service pipeline is one of three phases included in the service portfolio of an ITIL Service Strategy.

The service pipeline is a great opportunity to view the direction of a service provider's growth, as it discusses and includes the future services that are currently under development by the service provider.

These future services can take part in the service operation process once it goes through a rigorous process of design, development and testing.

The service pipeline can be a great springboard for change in a company's future projects, and it's also an effective way of reassuring the business of the service provider's reliability and commitment to their service delivery and improvement of their services.